Commercial carpet cleaning: your questions answered

We work with businesses, facilities teams, managing agents and building operators across London. Managed residential work covers communal areas appointed by the managing team.

Yes. The survey establishes the carpet area, condition, method and access arrangements before we issue a fixed written quote.

Yes. Initial deep cleaning and an ongoing programme can be quoted separately. You can review the scope and cost of each before deciding.

Published indicative rates are £2.80/m² up to 600m², £2.40/m² above 600 and below 1,000m², and £2.00/m² from 1,000m². There is a £250 minimum per visit; no VAT is added. The fixed quote follows a survey.

Evening, overnight and weekend working is included within the published scope. Site-specific access requirements or scope adjustments are confirmed in the written quote.

No deposit is required. Nothing is payable until the work is signed off. The payment arrangement is confirmed with the written quote.

No. We assess the mark and carpet first. Permanent colour loss, wear and damage cannot be repaired by cleaning. A test area can help where the result is uncertain.

It depends on the carpet, backing, method, moisture recovery, airflow and conditions. We agree an estimated window and reopening checks for the site, rather than promise one time for every floor.

Not automatically. We assess condition and use by zone, alongside routine care, before recommending the scope and frequency of specialist visits.

Site-specific RAMS, relevant COSHH documentation and the public liability certificate are supplied for the agreed work. Share your onboarding requirements at enquiry.

The owner is DBS checked. DBS checked operatives are arranged on request where a site requires them; ask before the visit is booked.

We assess whether areas can be safely separated and suitable routes maintained. The responsible site team agrees the sequence, controls and reopening arrangements before work.