Carpet care between closing and service.

What is included in the survey?

We measure the carpet to be cleaned, assess visible condition and check the fibre, backing and access. The written quote identifies the areas, method, exclusions and any furniture responsibilities.

  • Carpeted dining and lounge areas
  • Entrance routes and carpeted stairs
  • Suitable banquettes and seating, separately scoped

Inspect spills before promising a result

Food and drink residues, odours and permanent staining need different responses. Share previous spot treatments and recurring marks. The survey determines suitable cleaning and identifies damage that cleaning will not repair.

One-off cleaning or planned maintenance?

Start with a one-off deep clean where restoration is needed. For ongoing care, agree a programme based on the condition and use of each zone. Initial restorative work and recurring visits are scoped separately, so the two costs are easy to compare.

Price, documents and completion

Published indicative carpet rates are £2.80/m² up to 600m², £2.40/m² above 600 and below 1,000m², and £2.00/m² from 1,000m². The minimum is £250 per visit; no VAT is added. The fixed price follows a free survey.

Evening, overnight and weekend work is included within the agreed scope. Site-specific RAMS, relevant COSHH documentation and the public liability certificate are provided for the work. Agree who inspects the completed areas and signs off the visit.

Questions about this service

Can stains come back after cleaning?

A returning mark can have several causes, including residues or new soiling. Record where and when it returns so the floor can be assessed rather than repeatedly treated without identifying the cause.

How much time should we allow for drying?

There is no universal reopening time. Fibre, backing, method, moisture recovery, ventilation and conditions all matter. We agree an estimated window and checks at survey.

Can we get a fixed quote before booking?

Yes. A free site survey establishes the measured scope, method and access arrangements. We provide a written price before cleaning starts.