Planned with the people who use the building.

What is included in the survey?

We measure the carpet to be cleaned, assess visible condition and check the fibre, backing and access. The written quote identifies the areas, method, exclusions and any furniture responsibilities.

  • Communal lounge carpets
  • Corridors and reception areas
  • Other carpeted rooms released by the site team

The care team leads access decisions

Agree the areas that can be taken out of use, how residents will move and any sensitivities or restrictions. Share site-specific infection-control and vetting requirements before booking. Ordinary carpet cleaning is not a substitute for specialist contamination treatment.

One-off cleaning or planned maintenance?

Start with a one-off deep clean where restoration is needed. For ongoing care, agree a programme based on the condition and use of each zone. Initial restorative work and recurring visits are scoped separately, so the two costs are easy to compare.

Price, documents and completion

Published indicative carpet rates are £2.80/m² up to 600m², £2.40/m² above 600 and below 1,000m², and £2.00/m² from 1,000m². The minimum is £250 per visit; no VAT is added. The fixed price follows a free survey.

Evening, overnight and weekend work is included within the agreed scope. Site-specific RAMS, relevant COSHH documentation and the public liability certificate are provided for the work. Agree who inspects the completed areas and signs off the visit.

Questions about this service

Can residents remain in the building?

Only where the site team and risk assessment establish safe separation, access and reopening arrangements. We do not assume that a low-moisture method makes an occupied area immediately safe to use.

How much time should we allow for drying?

There is no universal reopening time. Fibre, backing, method, moisture recovery, ventilation and conditions all matter. We agree an estimated window and checks at survey.

Can we get a fixed quote before booking?

Yes. A free site survey establishes the measured scope, method and access arrangements. We provide a written price before cleaning starts.