Plan the floor you can actually release
Send the Bethnal Green site address and postcode so coverage and survey availability can be confirmed. Tell us the carpeted rooms, approximate area, next occupied time and the contact authorised to appoint the work.
A studio or office can contain fixed desks, storage and equipment that cannot simply be moved on the day. Identify these before the survey. The usable carpet area and preparation responsibilities should be agreed from the actual layout, rather than treating an empty-floor plan as the cleaning scope.
Prepare a furniture and accessible-area schedule
Use a room-by-room list with photographs where useful. Keep responsibility for possessions and equipment with the appropriate site contact.
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| Area or item | Detail for the survey | Agreement to record |
|---|---|---|
| Fixed desks and equipment | Positions, cables, floor boxes and carpet that remains obstructed. | Accessible carpet boundaries and areas excluded from treatment. |
| Loose furniture and stored items | Who can clear them and where they can safely go. | Preparation completed before release; no assumed moving or storage service. |
| Meeting and studio rooms | Bookings, layouts and the next use of each carpeted room. | A realistic sequence, released zones and inspection before reuse. |
| Chairs and soft seating | Separate item counts, fabric labels and condition. | Upholstery assessment, method and price separate from carpet area. |
Agree preparation before the cleaning team arrives
Name who moves loose items, protects sensitive equipment and checks the cleared floor. Confirm whether furniture can return to its usual position after the relevant checks. Do not move unfamiliar equipment or disconnect cables merely to expose more carpet.
If preparation is incomplete, record the accessible area and discuss the effect on the agreed visit. A fixed written quote should not quietly turn into a different job. Extra zones, a further visit or changed furniture arrangements need an agreed revision.
Check material and condition before selecting a method
Share carpet specifications, care instructions and previous spot treatments if available. We assess fibre, backing, installation and condition before choosing extraction or suitable low-moisture maintenance. Pristine does not hot-water-extract viscose, rayon or art silk.
Identify worn routes, loose tiles and recurring marks in the survey brief. Cleaning cannot repair wear, damaged backing or permanent colour loss. Where the likely appearance is uncertain, discuss a trial area and record its limits before wider treatment.
Use the room schedule to plan the visit and the next review
Confirm unloading, security, stairs or lifts, water and power with the responsible building contact. Match each stage to actual room release and drying conditions. Evening or weekend work can be discussed subject to availability and suitable arrangements; it is not an automatic guarantee of an empty building.
Record completed rooms and exceptions at handback. For later maintenance, compare the same traffic routes and quieter zones after normal use resumes. Frequency and coverage should follow observed condition and practical access, rather than an identical whole-floor visit every time.
A free survey and a measured written price
Published carpet rates range from £2.00 to £2.80/m², with a £250 minimum per visit and no VAT added. The free survey confirms area, condition, method and access. The fixed written quote records the included zones, exclusions, furniture responsibilities and work window before booking. Separate buildings and stair areas need their own confirmed scope; upholstery is assessed separately.
Questions before the survey
Do you cover offices and studios in Bethnal Green?
We consider commercial carpet-cleaning enquiries in Bethnal Green. Send the full site address and postcode so coverage, survey access and availability can be confirmed.
Do we need to move all the furniture?
The survey and written quote define what stays, what needs clearing and who is responsible. Fixed or sensitive equipment is not assumed to be movable; inaccessible carpet should be identified in the scope.
Can you clean just the accessible carpet?
Potentially, where the method and site arrangements are suitable. The measured area, fixed furniture, exclusions and expected result must be agreed before booking.
Are office chairs included in the carpet price?
No. Provide item counts and fabric information separately. Commercial upholstery needs its own suitability assessment, written scope and price.