Give each quote the same starting point
For a workplace around St Paul’s, send the actual building address and postcode so coverage and survey availability can be confirmed. Identify the office or shared areas your team can appoint and the carpet you want assessed.
A useful brief explains the floor, its condition and the access available. Approximate measurements and a floor plan help with the first discussion; the survey confirms the actual area and the proposed method before a written price is agreed.
Prepare a comparable carpet-cleaning brief
Use these four checks when preparing the enquiry and reviewing the written scope. They help explain differences between proposals without treating the headline square-metre rate as the whole job.
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| Compare | Information to supply | What the written scope should clarify |
|---|---|---|
| Measured and accessible area | Floor and room references, approximate area and furniture that remains. | The carpet to be cleaned, how it was measured and any inaccessible areas. |
| Carpet and condition | Fibre or specification if known, backing, installation, marks and previous treatments. | The proposed method, suitability checks and limits of the expected result. |
| Access and working window | Equipment route, building requirements, last occupation and next use. | Preparation responsibilities, agreed attendance and drying or reopening checks. |
| Price and completion | Any separate stair areas, buildings, seating and record requirements. | The scope covered by the fixed price, exclusions and how variations are agreed. |
Bring the material information to the survey
Manufacturer instructions, carpet tile references and details of previous spot products can be more useful than a general description such as office carpet. Identify loose tiles, floor boxes, raised access panels and areas where marks return.
If a specification cannot be found, say so. We assess the actual carpet and discuss any uncertainty before choosing extraction or suitable low-moisture maintenance. Pristine does not hot-water-extract viscose, rayon or art silk. Cleaning cannot reverse wear, damaged backing or permanent colour loss.
Check the practical assumptions behind the price
- Furniture: agree who clears rooms, moves chairs or stored items and returns them after the relevant checks. Record what stays fixed.
- Building access: supply current unloading, contractor registration and lift requirements, plus agreed water and power access.
- Timing: include room bookings, early staff and other contractors. A booked finish time is not a guarantee that the carpet can reopen at that time.
- Records: agree who inspects the completed areas, how exclusions are noted and what follow-up needs a separate instruction.
Request current insurance and any work documents your building requires before attendance. Document requirements should relate to the actual work and site; share them when arranging the survey.
Separate the first clean from later maintenance
An office that has fallen behind can need a different initial scope from a floor being maintained at an acceptable standard. Ask for the measured areas and purpose of each visit to be clear, rather than assume a recurring programme repeats the whole first clean.
If commercial seating also needs attention, list item counts and fabric information separately. Carpet rates do not cover upholstery. Private-home carpets and specialist hard-floor treatment are outside this service.
Survey first, then a fixed written price
Published carpet rates range from £2.00 to £2.80/m², with a £250 minimum per visit and no VAT added. The free site survey confirms the actual carpeted area, condition, access and proposed method. The written quote records the areas, exclusions, furniture responsibilities and work window before booking. Separate buildings and stair areas need their own confirmed scope; upholstery is assessed separately.
Questions before the survey
Do you cover offices around St Paul’s?
We consider commercial office carpet-cleaning enquiries around St Paul’s. Send the exact building address and postcode so coverage, survey access and availability can be confirmed.
Can you quote from a floor plan alone?
A plan and approximate area help with the first discussion. The site survey confirms measurements, carpet condition, access and suitability before the fixed written scope and price are agreed.
Why can two carpet-cleaning quotes differ?
They may include different areas, furniture responsibilities, methods, access assumptions, exclusions or completion requirements. Compare the written scope and clarify any difference before choosing.
Can one quote include an initial clean and maintenance?
Both can be discussed at survey, but the first clean and recurring visits should have their areas, purpose and prices set out clearly. Frequency follows condition, use and access.