Coordinate the carpet and seating briefs
For an office around Fenchurch Street, send the full building address and postcode so coverage and survey availability can be confirmed. Identify the carpeted areas your team can appoint, then list chairs, sofas or other commercial seating as a separate scope.
A joint survey can establish both requirements, but carpet area and seating counts are different measures. Keep them separate in the brief so the written quote shows what each instruction includes and who can approve it.

Record floors and furniture without mixing the scope
Use room references that your office and building teams recognise. Include only items and carpeted areas your organisation is authorised to appoint.
Swipe across the table to see all columns →
| Workplace zone | Carpet brief | Separate seating brief |
|---|---|---|
| Reception | The accessible carpet area, visitor route and any shared-lobby boundary. | Chair or sofa counts, fabric information and when the seating can be taken out of use. |
| Meeting rooms | Room names, table positions, carpet condition and next bookings. | Chair counts, upholstered parts and who moves items before and after cleaning. |
| Desk areas | Carpet tiles, traffic lanes, floor boxes and fixed furniture. | Task-chair counts and any fabric labels, with access to each item agreed. |
| Breakout or lounge areas | Spill history, previous spot treatments and the carpeted boundary. | Separate chair, sofa or banquette items, fabric and condition for assessment. |
Agree the sequence for floors and seating
- Preparation: agree who clears the carpet and moves chairs or stored items, and where furniture can safely wait.
- Assessment: check carpet fibre, backing and installation separately from upholstery fabric, construction and condition.
- Working order: plan equipment movement and the position of cleaned items so furniture does not obstruct carpet work or routes still needed by occupants.
- Return to use: agree checks for the actual carpet and seating before rooms reopen. Different materials can need different drying and handling arrangements.
Evening or weekend work can be agreed subject to availability and suitable access and drying arrangements. Share the building’s unloading, contractor registration, lift, water and power instructions before fixing a date.
Let material and condition decide the method
Share carpet specifications, upholstery care labels, recurring marks and previous treatments where available. We assess suitability before choosing a method; a short work window does not make every material suitable for the same treatment.
Pristine does not hot-water-extract viscose, rayon or art silk. Cleaning cannot repair worn pile, damaged backing or permanent colour loss. If suitability or the likely result is uncertain, discuss a test area and the limits of the proposed work before agreeing the wider scope.
Keep the completion record clear
Record carpet zones completed and seating items treated against their separate scopes. Note inaccessible areas, items not released and any remaining marks needing review. The appointing contact should be able to match each record to the quote.
For later visits, review carpet condition and seating use separately. A recurring carpet programme need not repeat the upholstery scope or cover every room at each visit.
Survey first, then a fixed written price
Published carpet rates range from £2.00 to £2.80/m², with a £250 minimum per visit and no VAT added. The free site survey confirms the actual carpeted area, condition, access and proposed method. The written quote records the areas, exclusions, furniture responsibilities and work window before booking. Separate buildings and stair areas need their own confirmed scope; upholstery is assessed separately.
Questions before the survey
Do you cover offices around Fenchurch Street?
We consider commercial carpet-cleaning enquiries around Fenchurch Street. Send the full site address and postcode so coverage, survey access and availability can be confirmed.
Can carpet and office-chair cleaning be assessed together?
Yes. A survey can consider both requirements where access permits. Carpet areas and upholstery items are assessed and quoted separately, with their own suitability checks and scope.
Does the carpet square-metre price include sofas or chairs?
No. Upholstery uses a separate item and fabric assessment. Include chair, sofa or banquette counts and fabric information in your enquiry where available.
Can the whole room reopen as soon as the carpet looks dry?
Return to use needs the agreed checks for the actual carpet and any seating treated. Different materials and conditions can need different drying arrangements; appearance alone does not confirm readiness.
