Plan the rooms people use differently
For an office near Bank in the City of London, send the actual building address and postcode. We confirm coverage and survey availability for that site. A meeting suite, reception and open-plan floor can need different treatment and access arrangements, even when they sit on the same level.
Start with the rooms your team can approve. List shared lobbies separately and involve building management where it controls the entrance, lift or contractor registration. The survey brings the room brief and building instructions together.

A meeting-room and reception survey brief
Use the next confirmed booking, the carpet condition and furniture layout to plan each room. An important meeting is a reason to plan early; drying and reopening still depend on the actual carpet and method.
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| Office zone | Record before the survey | Decision to agree |
|---|---|---|
| Reception and visitor routes | Where people enter, the carpet you control and any route that must stay open. | Separate working areas safely and identify the contact who can release them. |
| Meeting and board rooms | Room reference, next booking, visible marks and tables or chairs that can move. | Who clears the room, the accessible carpet area and its inspection before reuse. |
| Desk routes and floor boxes | Traffic lanes, loose tiles, raised access panels and stored items. | A suitable method and moisture plan, with inaccessible areas recorded. |
| Breakout areas and seating | Carpet spill history, previous spot treatments and separate chair or sofa counts. | Assess recurring marks and quote upholstery separately from the carpet. |
Set furniture responsibilities before the visit
- Room preparation: agree who clears bags, stored items and loose chairs before the team arrives. Keep confidential documents with your own staff.
- Large or fixed items: identify tables, desking and furniture that will remain in place. The written scope records the carpet that can actually be reached.
- Furniture return: agree when items can be put back after cleaning and drying checks. The site contact confirms the room is ready for its next use.
Keep busy carpet zones from falling behind
A one-off clean and recurring maintenance solve different problems. At survey we assess whether a restorative clean is needed first, then discuss which entrances, visitor routes or tea-point zones need attention between wider cleans. Frequency follows condition and use, rather than one fixed cycle for every room.
Keep a simple condition record using the same room names and comparable photographs. Record the date, visible soiling, recurring marks and work requested. A later review can then compare the same areas rather than rely on a general impression.
Confirm method, timing and access together
We check fibre, backing, installation and manufacturer guidance before choosing extraction or suitable low-moisture maintenance. Share past treatments and recurring stains. Cleaning cannot repair wear, damaged backing or permanent colour loss; a test area can help assess an uncertain result.
Include unloading, contractor registration, water and power, the equipment route and the next occupied time. Evening and weekend work can be agreed subject to availability and a suitable access and drying plan.
A survey first. A written scope before booking.
At the free site survey we measure the agreed carpeted areas, assess condition and confirm access. Published carpet rates range from £2.00 to £2.80/m², with a £250 minimum per visit and no VAT added. The actual quote sets the measured areas, method, exclusions, furniture responsibilities and working window. Separate buildings and stair areas need their own confirmed scope.
Questions before the survey
Do you cover offices near Bank station?
We consider commercial office carpet-cleaning enquiries around Bank in the City of London. Send the full building address and postcode so coverage, survey access and availability can be confirmed.
Can you plan around meeting-room bookings?
Yes, where the survey, access and drying arrangements support the available window. List each room’s last use and next confirmed booking; a deadline alone does not guarantee a particular reopening time.
Can reception be included without the shared entrance?
Yes, if that is the area your team can appoint. Mark the boundary on the survey brief. A shared entrance needs its responsible managing team’s approval before it is included.
Are office chairs included in the carpet rate?
No. Chair and sofa counts, fabric and condition are assessed separately, with their own upholstery scope and price.
